Job Opportunities

We are a renowned luxury glassware craftsmanship based in Toyama, Japan, specializing in exquisite handcrafted glass products. With a rich history and a commitment to craftsmanship, we take pride in creating stunning pieces that embody elegance and artistry. As we expand our reach globally, we are seeking a talented and passionate Community Manager to join our team and help us build and engage with our community of domestic and international customers.

Community Manager

Responsibilities:

  • 1. Customer Support:
    Responding to inquiries and orders promptly and professionally via email and phone, providing exceptional customer service to domestic and international customers.
    Resolving customer issues and ensuring a positive experience throughout the purchasing process.
  • 2. Content Creation:
    Creating compelling written content related to our glassware products, including product introductions, descriptions, and informative articles.
    Collaborating with the marketing team to develop engaging content for our website, social media channels, and other marketing materials.
  • 3. Website Management:
    Regularly updating and maintaining website content, including text, images, and product listings.
    Ensuring accurate and up-to-date information is displayed on the website, reflecting our brand values and product offerings.
  • 4. Social Media Engagement:
    Managing our social media platforms, including blogs and Instagram, by creating and sharing engaging posts, stories, and videos.
    Monitoring and responding to comments, messages, and inquiries from our community in a timely manner.
  • 5. Customer Gallery Visits:
    Assisting with the preparation and coordination of customer gallery visits, providing an immersive and personalized experience.
    Ensuring the gallery is well-presented, organized, and showcases our glassware beautifully.

Additional Tasks:

Assisting with packaging, shipping, and cleaning of products as needed, ensuring quality control and attention to detail.

Requirements:

  • Previous experience in a similar role, preferably in luxury or lifestyle brands.
  • Excellent written and verbal communication skills in both Japanese and English, with the ability to effectively communicate with a diverse customer base.
  • Strong knowledge and understanding of social media platforms and their best practices.
  • A creative mindset with the ability to generate engaging content that aligns with our brand.
  • Strong organizational skills and the ability to prioritize tasks effectively.
  • Attention to detail and a commitment to delivering high-quality work.
  • Flexibility and willingness to assist with various tasks as needed.
  • Knowledge and appreciation of glassware and craftsmanship is a plus.

Join our team and help us create exceptional experiences for our valued customers while promoting our brand globally. As the Community Manager, you will have the opportunity to play a vital role in shaping our online presence and building lasting relationships with our community of glassware enthusiasts.

If you believe you possess the skills and qualifications we are looking for, please submit your resume and a compelling cover letter to info@peterivy.com.

カスタマーサービス

業務内容

  • 業務内容
    カスタマーサービス（メール対応、半期に１度の展示の接客・販売）
    注文〜発送の管理、出庫管理
    展示企画・運営、SNSやHP内ブログの文章制作
    その他付帯業務
  • 資格・条件
    接客、販売経験がある方
    （実店舗での接客、オンラインショップのお客様メール対応など）
    その他、業務内容に記載の経験がある方
    ※要職務経歴書
    ※英語ができる方優遇
  • 雇用形態
    態契約社員（正社員登用あり、無期雇用転換あり）
    試用期間6か月
  • 就業場所
    富山県富山市
  • 勤務時間
    8時～17時/実働8時間/休憩1時間
    時間外労働原則なし
  • 給与
    弊社基準に基づきます
    経験考慮します
    ボーナス（前年2回支給実績あり）
    交通費支給
  • 休日休暇
    週休2日制（土日）
    年次有給休暇　法令通りに付与
  • 福利厚生
    社会保険完備
    産休・育休取得実績あり

応募方法

まずは書類選考となりますので、下記のいずれかの方法でご応募ください。

  • ・郵送の場合
    Eメールアドレス・電話番号をご明記の上、履歴書(写真添付)、職務履歴書(書式自由)を下記宛先までご郵送ください。
    送付先：富山市婦中町富崎238-1 （株）流動研究所
  • ・メールの場合
    電話番号、履歴書(写真添付)、職務履歴書(書式自由)をPDFにて添付の上、送信ください。
    送付先：info@peterivy.com

    ※いずれも面接をさせていただく方にのみ、ご応募より3週間以内にご連絡いたします。
    ※本募集に関する業務内容・募集要項などご不明点がございましたら、メールでお気軽にお問い合わせください。
    ※ご送付いただいた書類はご返却いたしかねますので予めご了承ください。

締め切り

定員となり次第終了いたします。